Coveo

Category
Customer Experience/Sentiment Analysis/Health Scores
,
Customer Success Automation/AI
,
Renewal and Expand Selling Automation/AI
,
Meet your 
REEF
 Contact

Sara La Torre

GTM Lead
sara@reef.ai
sara@reef.ai
LinkedIn
Company Description
Reef.ai is pioneering the future of customer retention and growth through Outcome-Based Scoring카지노 사이트 킹덤”AI/ML models tailored to specific revenue outcomes like full churn prevention, product churn, upsell, cross-sell, and expansion. Instead of relying on generic customer health scores, which are often vague and difficult to act on, Reef.ai provides clear, data-driven insights that lead to measurable revenue results in as little as 1-2 quarters. By applying machine learning to structured customer data카지노 사이트 킹덤”CRM account, contract, and financial metrics; product usage, engagement and key event data; and support tickets카지노 사이트 킹덤”Reef proactively identifies predictive patterns and operationalizes those insights by delivering alerts and recommended actions through the Reef.ai app, SFDC, or Customer Success Platforms (CSPs), allowing revenue teams to engage accounts at the right time with the right strategy.

Customer Testimonials 

카지노 사이트 킹덤śWe captured 7-figures in annual ROI on our first use case. We purchased 3 more models and next year we카지노 사이트 킹덤™re compensating reps based whether they action Reef카지노 게임 사이트 predictive recommendations카지노 사이트 킹덤ť

카지노 사이트 킹덤Ť

CCO, Abrigo

 

Resources

Reef Blog

eBook: Executive's Guide to AI-First Churn Reduction: From Fighting Firesto Surgical Churn Prevention

Podcast: How to Maximize ROI with Outcome-Based Scoring

카지노 사이트 Keynote feat. Reef: AI & Revenue Generation - Transformative UseCases for Tech Companies

 

Connect With Us

카지노 사이트 킹덤Ť

Business Outcomes

Key Performance Indicators (KPIs): Support 카지노 사이트

Improve CSAT and first-call resolution, and make your agents more proficient by putting the most relevant, case-specific information at their fingertips as they engage with customers.

Knowledge Management Best Practices

Gather information from everywhere, any source, any silo, no matter how unstructured, and unify the relevant results in a single user interface.

Top Trends for Self-Service

Today카지노 게임 사이트 empowered customers want to solve issues on their own. Why stand in their way? Coveo helps you deliver AI-powered search within your self-service site so customers can easily and quickly find the most relevant solutions.